top of page

Primary Fundraising Hub – Privacy Policy

www.primaryfundraisinghub.co.uk

 

Last updated: 21 November 2025

 

1. Introduction

 

Primary Fundraising Hub (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains:

  • what data we collect

  • how we use it

  • how we store it

  • your rights under UK GDPR

  • how you can contact us

 

By using our website or purchasing our products, you agree to the practices described in this policy.

​

2. Who We Are

 

Primary Fundraising Hub provides fundraising kits, resources, and digital downloads to UK primary schools and educational organisations.

 

Data Controller:

Primary Fundraising Hub

Email: support@primaryfundraisinghub.co.uk

​

3. Information We Collect

 

We collect and process the following types of data:

 

3.1 Information Provided by You

  • School name and contact details

  • Name and role of staff members

  • Email address

  • Billing and delivery addresses

  • Payment details (processed securely via trusted third parties)

  • Messages sent via email, forms, or website contact pages

  • Account login details (if you create an account)

 

3.2 Information Collected Automatically

 

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Cookies and tracking data (see Cookies Policy)

  • Download history for digital products

  • Referring websites or advertisements

 

This data helps us improve site performance and user experience.

 

3.3 Payment Information

 

We do not store full credit or debit card numbers.

Payments are processed securely through:

  • Stripe

  • PayPal

  • Other approved third-party payment processors

 

These providers use industry-standard encryption and security measures.

 

4. How We Use Your Information

 

We use your personal data to:

  • process orders and deliver products

  • provide invoices and receipts

  • manage your account

  • offer customer support

  • send digital downloads

  • improve website performance and user experience

  • send optional marketing emails (only with consent)

  • track advertising performance (if cookies are accepted)

  • fulfil legal and accounting obligations

 

We do not sell or share your data with external organisations for their own marketing.

 

5. Legal Basis for Processing (UK GDPR)

 

We process personal data under the following lawful bases:

 

5.1 Contract

 

To fulfil orders, deliver products, and provide customer support.

 

5.2 Consent

 

For marketing emails, newsletters, or optional website cookies.

 

5.3 Legitimate Interest

 

To improve our website, products, and customer experience.

 

5.4 Legal Obligation

 

For tax, accounting, and regulatory compliance.

 

6. How We Store and Protect Your Data

 

We store all personal data securely using:

  • encrypted servers

  • password-protected systems

  • secure third-party platforms (e.g., website CMS, payment processors)

  • restricted internal access

  • regular security updates

 

We retain data only for as long as necessary for the purposes described above.

 

7. Sharing Your Information

 

We may share limited data with trusted third parties who help us run our business, such as:

  • payment processors (PayPal, Stripe)

  • website hosting providers

  • email marketing platforms

  • delivery companies (Royal Mail, Parcelforce)

  • analytics services (Google Analytics)

 

These providers must follow strict data protection standards and cannot use your data for their own purposes.

 

We never sell personal data.

 

8. Marketing Communications

 

We may send optional emails about:

  • fundraising ideas

  • new fundraising kits

  • exclusive offers

  • free resources

  • product updates

 

You will only receive these if you:

  • subscribe voluntarily, or

  • create an account and opt in

 

You can unsubscribe at any time by clicking “Unsubscribe” in any email.

 

9. Your Rights Under GDPR

 

You have the right to:

  • access the data we hold about you

  • request corrections

  • request deletion (“right to be forgotten”)

  • restrict or object to processing

  • request a copy of your data

  • withdraw consent at any time

 

To exercise any of these rights, email:

 

📧 support@primaryfundraisinghub.co.uk

 

We respond to all requests within 30 days.

 

10. Children’s Privacy

 

Our website is intended for schools and adults working in education.

We do not knowingly collect personal data from children.

 

11. Links to Other Websites

 

Our website may include links to external websites.

We are not responsible for the content or privacy practices of those sites.

 

12. Changes to This Privacy Policy

 

We may update this policy occasionally.

Any changes will be posted on this page with a new “Last updated” date.

 

Continued use of our website indicates acceptance of the updated policy.

 

13. Contact Us

 

For questions, data requests, or concerns:

 

Primary Fundraising Hub

📧 support@primaryfundraisinghub.co.uk

📍 134 Bedowan Meadows, Newquay, Cornwall, TR72TB

📞 07751 793799

bottom of page