Primary Fundraising Hub – Cookies Policy
www.primaryfundraisinghub.co.uk
Last updated: 21 November 2025
1. Introduction
This Cookies Policy explains how Primary Fundraising Hub (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website.
We use cookies to improve your browsing experience, analyse site traffic, and ensure essential website functions operate correctly.
By continuing to use our website, you agree to the use of cookies as outlined in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help websites work more efficiently and provide useful information to website owners.
Cookies can be:
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Session cookies — deleted when you close your browser
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Persistent cookies — remain on your device until removed
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First-party cookies — set by our website
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Third-party cookies — set by external services (e.g., Google Analytics)
3. How We Use Cookies
We use cookies for the following purposes:
3.1 Essential Cookies
Required for the website to function properly. These cookies:
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enable secure login
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allow you to access downloads and members-only content
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remember your basket and checkout information
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maintain security and performance
You cannot disable essential cookies.
3.2 Performance & Analytics Cookies
These help us understand how visitors use our website so we can improve it
For example, we may use:
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Google Analytics
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Microsoft Clarity
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Heatmapping tools
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Traffic and conversion tracking tools
These cookies collect anonymous data such as:
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pages visited
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time spent on each page
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links clicked
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general device/browser information
We do not use analytics cookies to identify individual users.
3.3 Functionality Cookies
These allow the website to remember your preferences, such as:
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saved login details
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cookie consent choices
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items saved in your basket
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account preferences
3.4 Marketing & Advertising Cookies
We may use these to:
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measure the effectiveness of advertising campaigns
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show relevant ads on platforms such as Facebook or Google
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track conversions (e.g., a school downloading a resource after clicking an advert)
Marketing cookies only activate if you provide consent.
4. Third-Party Cookies
Some cookies are placed by trusted third parties, including:
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Google Analytics (website analytics)
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Stripe / PayPal (payment security and fraud prevention)
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Facebook Pixel (advertising conversion tracking)
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Email marketing tools (to track if newsletters are opened)
Third-party providers have their own privacy and cookie policies, which you can review on their websites.
5. How to Manage or Disable Cookies
You can manage or block cookies at any time by adjusting your browser settings.
Common browser links:
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Google Chrome – Settings > Privacy and Security > Cookies
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Safari – Preferences > Privacy
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Microsoft Edge – Settings > Site Permissions > Cookies
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Firefox – Options > Privacy & Security
Please note:
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Disabling cookies may affect website performance
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You may not be able to log in, download resources, or complete purchases
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Some features may stop working completely
6. Cookie Consent Banner
On your first visit, you will see a cookie banner asking you to:
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Accept all cookies
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Reject non-essential cookies
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Customise your settings
Your preferences will be remembered for future visits unless you clear your browser cookies.
7. Updates to This Cookies Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Continued use of the website after updates indicates acceptance of the revised policy.
8. Contact Us
If you have any questions about how we use cookies, please contact:
Primary Fundraising Hub
📧 support@primaryfundraisinghub.co.uk
📍 134 Bedowan Meadows, Newquay, Cornwall, TR72TB
📞 07751 793799